MAKE UP CLASS TIPS AND GUIDELINES

Make Up (MU) classes are intended for members who cannot make class due to an emergency, like illness or injury. We rely on our members to let us know when they are unable to attend their scheduled classes, so we can accommodate other members who would like to make up a class.

  • Please mark yourself absent as soon as you know you will be missing a class, and no less than 2 hours prior to the start of your class to qualify for a MU class.
  • If possible, we recommend booking your MU early in the quarter.  If you mark yourself absent, you can unmark yourself absent as long as the class has not been filled by a MU swimmer, that swimmer now has priority.
  •  Choose a time that you can attend as MUs cannot be rescheduled or made up if missed.
  • MU classes are based on availability
  • Pool Closure MUs may be booked up to 1 week in advance ONLINE ONLY.
  • Private Class Swimmers may take a MU in a group class, we do not have Private Classes available for MUs.
  • Water Adaptation classes are not available.

HOW TO MARK YOUR SWIMMER ABSENT

HOW TO SCHEDULE A MAKE UP (MU) CLASS

MAKE UP POLICY

To be eligible for a Make Up (MU) class, mark yourself absent ONLINE in the Member Portal at least 2 hours prior to the class you will be missing. MUs are based on availability and can be booked ONLINE ONLY up to 1 day prior to taking the class. MUs cannot be rescheduled or made up. The maximum number of MU classes per quarter is 2. If a MU class is not available or you cannot find a MU class that works for your schedule, it is considered a missed class. We do not issue credit or refunds for missed classes.
  • Login to the Member Portal
  • Click "Attendance"
  • Click "Attendance/Make Ups" button
  • If you would like to book your MU, the window will show the current date and the next day
  • Click the available date and time you want to schedule a MU
  • Click "OK" to confirm